That is a great bit of information but gives no solution on how to fix the problem.

This is probably due to fast user switching or a disconnected/minimized remote desktop session”. “The screen cannot be captured at the moment.

When we did we got the following error with a black screen: After a few hours of searching the Internet to no avail and trying over a dozen things we tried locking the screen with the remote desktop. When this happened we noticed a strange thing, the remote desktop killed the TeamViewer. Everything was great and the ID for this account was quickly added into our list of servers that we manage. We had remote access to a server through RDP so we installed TeamViewer (Version 10). Today I came across an interesting thing. Secondly you can also let someone else see what is going on with the physical server. First off screen resolution by default isn’t an issue. Having a TeamViewer unattended host on a server is a million times better than remote desktop in many situations.

Teamviewer install fails on windows 10